Behind the Bookings: Tech, Trends & What Smart Glamping Operators Are Doing Now

What does the future of glamping and unique hospitality really look like?

In this episode, Sarah Riley speaks with Nathan Mayfield, President of ResNexus, about the major trends shaping the future of glamping, campgrounds and unique stays… from AI and automation to guest expectations, direct bookings, data and digital marketing.

With years of experience and a broad view across the hospitality sector, Nathan shares the kinds of insights operators rarely get to see from inside just one business. This is a valuable conversation for anyone who wants to understand not just what is changing, but what actually matters.

Inside this episode, we explore:

• How AI is beginning to influence hospitality across guest communication, marketing, pricing, reviews, fraud prevention and demand forecasting
• Why social media is becoming the new search engine for travel inspiration
• What changing guest behaviour and shorter patience levels mean for operators
• Why direct booking tools, automation and email marketing matter more than ever
• The growing challenge of tech stack costs and how operators can avoid unnecessary complexity
• How to use technology to save time behind the scenes while protecting the human side of guest experience
• What smart businesses are doing now to prepare for the future of outdoor hospitality

This episode is full of practical insight, big-picture thinking and honest reflections on where the industry is headed next.

With years of experience and a broad view across the hospitality sector, Nathan shares the kinds of insights operators rarely get to see from inside just one business. This is a valuable conversation for anyone who wants to understand not just what is changing, but what actually matters.

If you run a glamping site, campground, holiday park or unique short-stay business, or you simply want to understand where hospitality is heading… this is a conversation worth hearing.

More Information:

Nathan Mayfield: President, ResNexus
w: resnexus.us

Sarah Riley: Glamping, retreat events and guest attraction
Glamping Academy & Owners Club
w: inspiredcourses.com
Glamping Marketing Studio
w: inspiredcollectiveltd.com

The Glamping Show Americas
Arapahoe County Fairgrounds
Aurora, Colorado
e: info@glampingshow.us
w: glampingshow.us